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Bulb

bulb.co.uk
What is your customer experience with Bulb?

Bulb Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Bulb has 2.3 star rating based on 11 customer reviews. Consumers are mostly dissatisfied.

  • 21% of users would likely recommend Bulb to a friend or colleague.

  • Rating Distribution
  • Pros: Great prices, Please can you help to fix meter readings, Yes.
    Cons: Duducted my money, Hard to get a hold of of.

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Media from reviews

Bulb - Because I can't get a hold of anyone to talk to to sort out my problem
Bulb - Meter error not workingBulb - Not working cardBulb - I haven’t received my voucher creditGas isn't working due to the bulb cardBulb - EngeryBulb - Orackomichal49@***.com
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Show reviews that mention
gas meter key card number money service customer credit electricity
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Defne Qge
map-marker Stirling, Stirling

My electricity meter screen is blank we had a power cut

Answer the phone on line chat is poor .Putting me through to a professional and having to tell him whats wrong with my meter .Ive already said screen is blank .Im disabled and live alone I need to see how much is in my meter.And asking me to pay a £1 .Wanting my account details then saying its £35 a month for this service .Let me speak to someone Angry

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Gavan Tfy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Newcastle Upon Tyne, Newcastle Upon Tyne

Top up key not working and no electricity .

Been different local shop key is not working.its an emergency. No electricity I need help as soon as possible

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Colin M Vvx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fareham, Hampshire

Because I can't get a hold of anyone to talk to to sort out my problem

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bulb - Because I can't get a hold of anyone to talk to to sort out my problem

I put £275 on my meter key and it did not register the money that I put in. How do I get a refund?

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Resolved
Colin M Vvx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fareham, Hampshire

Resolved: I put 275 pounds on my key and it did not work how can i get my money refunded

Contains 1 confidential file for company representatives
Updated by user Aug 28, 2024

Company fixed the issue and I have been provided with apology. They told me I had put to much money on my key meter and it would be fixed when my credit ran down a bit and that worked thank you very much

Original review Aug 12, 2024

My key didn't work after me putting £275 on my key how do I get refunded as I don't have any more money to put in or can I get a phone number so that I can speak to someone

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Naiya Uvt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker York, England

Refund

My name us mirza israr my 105 infirmary St blackburn i hv received refund check with 2 name whn i took to bank bank says you hv to joint account witch is we don't have joint account then i request to other check its been 6 to 8 week now i hv not receive the other check witch is is my name mirza israr can you please let me know whn can get my refund back

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MIHAELA EMILIA B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have problems with the electricity key, it's damaged

I don't know what happened, but I can't tap anymore. I've tried several times at different charging points, but the problem persists.

I can't load money onto the key.

Please send me a new key. Thank you.

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Preferred solution: I need a new key for electricity

Tatiana C Esc
map-marker Poza Rica De Hidalgo, Veracruz De Ignacio De La Llave

Not working card

Bulb - Not working card

my metar has changed, I can't charge anymore, this card is no longer valid , I have smart meter. Haw can I put money in?

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Preferred solution: I don’t know to put many in

Mela Pfp
map-marker Birmingham, England

Am I responsible if my tenant doesn't pay his bills

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My tenant lives in 38 Barnfield Drive B92 0QB has not paid his rent this month. The property is fitted with a smart meter

My contact number Sally Ward

0792687****

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America Skv
map-marker Salford, England

Meter error not working

Bulb - Meter error not working

I been top up but my meter not showing could you sort it out for me, please my phone number is 0737960****

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User's recommendation: My problem still not solved

Resolved
Tayba N

Resolved: Replacement gas card emergency

we have our gas car I'm trying to contact you from 2/3 days but I can't contact you please if you can send me gas gas ASAP please because its disabled child in the house and we can't cook food if my gas will run off we are using voucher gas ay the moment please replay as soon as possible or send 2 card for emergency please thanks

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Preferred solution: gas card

Linda W Kti

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Glasgow, Glasgow City

Engery

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bulb - Engery
Contains 2 confidential files for company representatives

Not letting put key credit in meter ,cant get them on bloody phone arghhh, dont know who to phone about credit

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Tevyn Xlo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Glasgow, Glasgow City

Am a new tenant,I want to have an account

The pre recorded message is not AT ALL useful, as it asks me to change my voice URL. What? Just answer the call!!

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Beverlyn Ngr
map-marker Middlesbrough, England

New customer

Hi I've purchased a new house and I need to put the energy into my name can you call me on 0750815****

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Christie E Knc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Moved house

Hello

I've brought and moved into a house there electric suppliers are with you there is 61 outstanding on the account which is not mine. I have no electric and i have 3 kids living in the property. I cant not get hold of you to sort this out is there anyway someone can contact me so i can get electric for the kids.

Thank you Christie

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Loss:
$15
Christie E Knc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Moved in property

I just moved in and can't get hold of anyone to sort it there's money owed and I can't sort it out with anyone because there's no proper number. I have 3 kids and no gas and electric

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Nollie Ffy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Swindon, England

Gas isn't working due to the bulb card

Gas isn't working due to the bulb card
Contains 1 confidential file for company representatives

I top up the prepayment gas card £15 but the show me £ 00 and I can't used it hot water is not working

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